Do you accept my insurance?

Atrium Medical accepts most major insurance plans for primary care in Midtown Manhattan, including Aetna, Cigna, Blue Cross Blue Shield, UnitedHealthcare, Oxford, Medicare, HIP, GHI, MagnaCare, 1199, PHCS/MultiPlan, NYSHIP, and others listed on this page. Coverage depends on your specific plan and network.

Will my annual physical be covered by insurance?

Many plans cover preventive annual physicals, but coverage depends on your plan and on what happens during the visit. If the visit includes evaluation of symptoms, medication changes, chronic disease management, or other diagnostic concerns, insurance may process that portion differently.

What costs might I owe after a visit?

Depending on your plan, you may owe a copay, deductible, coinsurance, or lab, imaging, pharmacy, or specialist charges billed by outside entities. Atrium verifies insurance when possible, but your insurer determines final patient responsibility.

Do you keep a credit card on file?

No. Atrium Medical does not keep credit cards on file and does not run automatic charges after visits.

Cigna Primary Care Doctor in Midtown Manhattan

Fast answer

Atrium Medical accepts many Cigna plans for primary care in Midtown Manhattan. Common accepted plan names include Cigna PPO, POS, EPO, Open Access Plus, Open Access Plus In-Network, LocalPlus, Seamless, and employer-sponsored Cigna products. Coverage depends on your exact plan, network, deductible, copay, coinsurance, and visit type. Our team can help verify whether your plan is active and whether Atrium appears in-network before your appointment. If your previous primary care physician left a Cigna network, including changes affecting NYU Langone, Mount Sinai, or Weill Cornell affiliated practices, Atrium can typically schedule a new patient visit within 48 hours.

Dr. Singh appears in Cigna’s own provider directory

Dr. Shilpa P. Singh appears in Cigna’s provider directory for ZIP code 10022 as an in-network internal medicine physician at Atrium Medical, 160 East 56th Street, 12th Floor, New York, NY 10022. The screenshot also displays Cigna’s Tier 1 Provider, Cigna Care Designation, and Accepting New Patients labels for the selected plan shown.

The directory can confirm access. Atrium turns that access into actual primary care.

Cigna Open Access works better with a real PCP

Many Cigna patients have flexible plans that do not require a primary care physician referral for every specialist visit. That flexibility can be useful. It can also leave patients with urgent care notes, hospital portals, specialist advice, lab results, prior authorizations, and prescriptions scattered across multiple systems.

Cigna Open Access Plus, LocalPlus, EPO, POS, HMO, and employer-sponsored plans can route lab work, imaging, specialist referrals, and prior authorization through different network-specific channels. A primary care physician who knows the practical difference between broad access and coordinated care can save patients from fragmented follow-up and avoidable billing confusion.

Atrium gives Cigna patients a Midtown primary-care home base: one clinical team, one chart, and one place to bring annual physicals, sick visits, lab review, medication questions, referrals, preventive care, PrEP, GLP-1 / weight-loss medication questions, telehealth follow-up, and chronic disease management.

Cigna may give you access. Atrium gives you continuity.

Cigna plan terms patients may see

Plan term patients may see	What it often means
Cigna Open Access Plus	A flexible network design that often does not require referrals for specialist care. Out-of-network coverage may exist at higher cost depending on the plan.
Open Access Plus In-Network / OAPIN	Generally designed around in-network care, with out-of-network coverage usually limited to emergencies.
LocalPlus	A narrower local network that may have lower premiums or lower cost-sharing but fewer participating providers.
PPO	Usually broader access, often with more flexibility around specialists and out-of-network benefits.
POS	May combine network flexibility with PCP or referral rules for best benefits.
EPO	Usually network-only except emergencies. Some products may have different PCP or specialist access rules.
HMO	Often requires a PCP of record and referrals for specialist care.
Seamless / employer-specific plan	Plan rules can depend heavily on the employer group, network, member ID, and product design.

Annual physicals, sick visits, labs, telehealth, referrals, PrEP, and GLP-1 care

Atrium sees Cigna patients for annual physicals, new patient visits, same-day sick visits, medication follow-up, lab review, chronic disease management, telehealth when appropriate, PrEP care, allergy testing, GLP-1 / weight-loss medication management, and routine internal medicine concerns.

Coverage depends on the visit type and the patient’s exact plan. Cigna plans may require prior authorization for GLP-1 medications including semaglutide and tirzepatide. Atrium manages the clinical documentation, step therapy requirements, and appeal process for eligible patients. This is handled in-office, not handed off to a third-party service.

A preventive annual physical may process differently from a visit for symptoms, medication changes, abnormal labs, forms, or chronic disease management. If the same appointment includes both prevention and a problem-focused concern, the diagnostic portion may be processed differently.

Here are some resources for Cigna patients:

Before your first visit, Atrium can verify: whether your specific Cigna plan lists Atrium as in-network, whether your deductible has been met, and whether your visit type (preventive vs. problem-focused) will be processed as expected. Call 212-457-1722 or include your insurance details when booking online.

Midtown location and appointment options

Atrium Medical is located at 160 East 56th Street, 12th Floor, in Midtown East Manhattan. The office is convenient to the 59th Street subway hub, Lexington Avenue, Park Avenue, Sutton Place, Turtle Bay, Grand Central commuters, and Midtown office workers who need a real primary-care office near work.

Additional Resources for Cigna Members

FAQs for Cigna Members

Does Atrium Medical accept Cigna?

Atrium accepts many Cigna plans for primary care in Midtown Manhattan, including many PPO, POS, EPO, Open Access Plus, Open Access Plus In-Network, LocalPlus, Seamless, and employer-sponsored Cigna products. Coverage depends on your exact plan and network.

Is Dr. Shilpa Singh listed in Cigna’s provider directory?

Yes. The screenshot on this page shows Shilpa P. Singh, MD listed in Cigna’s provider directory at Atrium Medical, 160 East 56th Street, 12th Floor, New York, NY 10022, for the selected plan/search shown. Atrium’s team can help patients confirm whether their specific Cigna plan appears active and in-network.

Do I need a PCP if I have Cigna Open Access Plus?

Many Cigna Open Access Plus plans do not require you to choose a PCP or get specialist referrals. But that does not mean primary care is unnecessary. A good PCP helps connect annual physicals, labs, medications, referrals, and follow-up into one plan.

What is the difference between Cigna OAP, OAPIN, and LocalPlus?

Cigna Open Access Plus may include out-of-network coverage at higher cost. Open Access Plus In-Network generally limits out-of-network coverage to emergencies. LocalPlus uses a narrower local network. Patients should confirm the exact network shown on their plan before booking.

Does Cigna cover annual physicals?

Many Cigna plans cover preventive annual physicals, but coverage depends on your plan and what happens during the visit. Symptoms, medication changes, abnormal labs, forms, or chronic disease issues may be processed differently from a purely preventive visit

What if Cigna’s directory says Atrium is listed but the office needs to verify?

Call Atrium before booking. Directory listings can depend on plan name, network, address, billing entity, PCP assignment, and update timing. The safest approach is to verify using the information on your insurance card and Atrium’s office details at 160 East 56th Street, 12th Floor, New York, NY 10022.

Can I use Atrium for telehealth with Cigna?

Often yes, when telehealth is clinically appropriate and covered by your plan. Telehealth works well for follow-up visits, medication checks, lab reviews, and many chronic-care visits, but some concerns still require an in-person exam.